Adapt IT EPM Provides One Of South Africa’s Largest Financial Institutions With A 99% Cost Recovery Throughout Their Entire Telecom Infrastructure

A prominent South African financial services group overcame significant Telecom management challenges. Founded in 1918, this leading institution operates across multiple countries and spends R98.6 million annually on telecommunications, supporting 130 sites and 22,000 devices. Facing issues like inefficient expense tracking, manual invoice vetting, and limited scalability, the client partnered with Adapt IT EPM to implement the Streamline Usage and Streamline Mobile solutions. These solutions centralised telecom services, automated invoice vetting, and provided in-depth usage analysis. As a result, the client achieved near-total cost recovery, enhanced managerial visibility, and optimised telecom resources, significantly improving operational efficiency and cost-effectiveness.