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Case Studies

Adapt IT EPM Saves A National Auditing Authority R1.2 Million On Telco Expenses

Our client was facing challenges like rising costs, lack of centralised cost management, and absence of user-level reporting, the client engaged Adapt IT EPM for a Telecom Expense Management (TEM) audit. Adapt IT’s comprehensive audit identified hidden costs and inefficiencies, offering detailed user insights and validating telecom expenses.

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Adapt IT EPM Saves A South African Health Risk Management Services Provider R2 Million In Telecommunication Costs Over Five Years

Our client was faced with issues like managing service provider costs, lacking a centralised view, and inadequate cost allocation. Adapt IT EPM implemented the Streamline Usage solution, offering advanced telecom expense management with features like call rating, cost validation, automated trunk allocation, and continuous invoicing alignment. 

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Adapt IT EPM Provides One Of South Africa’s Largest Financial Institutions With A 99% Cost Recovery Throughout Their Entire Telecom Infrastructure

Our client was facing issues like inefficient expense tracking, manual invoice vetting, and limited scalability. The client partnered with Adapt IT EPM to implement the Streamline Usage and Streamline Mobile solutions. These solutions centralised telecom services, automated invoice vetting, and provided in-depth usage analysis.

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Adapt IT EPM Saves A South African Financial Services Provider Up To R7.5m In Annual Telecommunications Savings

This case study focuses on how a leading South African financial services organisation, renowned for its innovative offerings in healthcare, life insurance, short-term insurance, long-term savings, banking, and wellness, partnered with Adapt IT EPM to tackle significant telecom management challenges. 

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